Question You May Have About Our Video Production Business
Here are some common questions people ask.
#1: There are a ton of video businesses willing to bend over backwards for me. Why should we pick you?
We easily compete on:
- the importance of quick turnaround
- being easy to work with
- having the experience and mature creativity to understand your project without you having to explain it 10 times
- clear, transparent, pricing policy
In short, you can rely on us to finish the project as agreed to, and charge a fee that won’t surprise you.
#2: Do you provide other types of videos?
Yes. While we focus on Weddings, Events and Corporate Videos, we are open to any kind of project you have in mind. For example, we have also done Family Legacy Films, which is a type of family biography. Feel free to tell us what you need and we will tell you whether we are a good fit.
#3: Are you able to do live broadcasts for online events?
No, we do not have the necessary equipment to do live, online broadcasts. We focus more on recording and editing rather than live videos.
#4: Do you charge for travel?
If you send us to multiple locations that requires more than 30 minutes of driving time, yes, we will charge for travel time. If the video recording is in only one location and is up to one hour away from our office, then we will not charge for travelling to the shoot.
Keep in mind that any hourly-wage employee in any company would get paid for that time. So, if I worked for Staples and the manager asked me to go pick up a package and bring it back, I’d be paid for the time it took me to go and come back.
It’s the same concept for my business, especially if I’m bringing in a second person (i.e. my assistant Elisif) or hire another freelance assistant. If I know it’s going to take Elisif 30 minutes to drive to the shoot and 30 minutes back to her studio to edit a photograph, I’m not going to ask her to donate that one hour. (Well, I might, but she could say no, LOL.) I’ll at least pay her gas money, and if she has to eat a meal while working with me, I’d probably pay for her meal as well.
Then there’s my time, and the gas in my car, wear and tear, etc. There are often hidden costs that customers never realize are there. In short, depending on the video production we may charge for travel time, especially if it requires more complex travel between shoots.
#5: How do your clients use the videos you produce for them?
The majority of our clients use the videos we produce for social media posts that encourage some sort of user action (buying tickets, registering, contacting them, etc.); for online ads; or as featured content on their websites. They also often post the videos on their YouTube or Vimeo channels which helps in SEO integration. As an example, the MIT Sloan CIO Symposium used video on their website to help increased registration rates to their conference.
#6: What kind of equipment do you use?
The main video camera we use is the well-regarded Sony a7s-iii, a DSLR known as a “low-light beast” that shoots in 4k. We will record in either S-LOG3 or S-Cinetone depending on the project’s required turnaround time. (S-Cinetone is easier and much quicker to color grade, while S-LOG3 is more difficult to color grade but will return a more customized and possibly higher-quality look.) At times we may record at 1080p instead of 4k for all-day events and conferences.
While we can and do occasionally take photographs with the Sony camera, for optimum quality photos we use the Canon R5. We contract our project manager Elisif through her business, Elisif Photography, to take care of all professional photo-taking parts of our projects.
Audio equipment depends on the needs of the project. We even rent different types of microphones from professional rental firms – such as Rule Camera – if we don’t have what’s necessary on hand. The rental of equipment is included in the final, estimated price that we give you.
#7: What if there are other fees such as for parking?
We will include parking fees and any other fees in our final bill, but only if those costs are necessary to complete the video project. What is important is that we try to include all anticipated fees – gaining entrance to a conference, for instance – on our estimate.
#8: Where is your office?
While we serve the Boston Metro area, our home office is in Waltham, Massachusetts. So, if you want a video production company right here in Waltham, give us a call!